What Data Will Be Deleted:

• User profile details (Full Name, Username, Registered Phone Number, Email).
• Authentication credentials and active mobile session tokens.
• Mobile device push notification identifiers (Firebase FCM tokens).
• User login logs, device association records, and telemetry logs.

What Data Is Retained & Exceptions:

• Local CCTV Footage: Camtil operates on an open edge architecture. Camera recordings saved on your on-premise NVR/DVR storage remain exclusively on your local hardware under your organization’s physical custody.
• Statutory Invoices: B2B GST tax invoices are retained strictly for the statutory duration required by Indian financial regulations.

Processing Timeframe:

Account deletion requests are acknowledged immediately and permanently purged from active production databases within 30 calendar days.

Submit Deletion Request

Please enter your registered details below. Our automated system will verify your request and initiate the account deletion procedure.

Full Name *

Registered Mobile Number *

+91

Enter the mobile number associated with your Camtil mobile app account.

Registered Email Address (Optional)

Reason for Account Cancellation (Optional) -- Select a reason (optional) -- No longer using Camtil mobile application Switched to another surveillance system Facility/premises closed or relocated Privacy preference & data clean-up Other

Informed Consent: I hereby acknowledge and provide my informed consent for the permanent deletion of my user account and associated personal data from the Camtil platform and Google Play Store services. I fully understand that this action is irreversible.

Submit Cancellation & Deletion Request