Continuous 35–60s active heartbeat polling catches camera offline events, cable disconnects, and PoE switch drops immediately. Never lose critical evidence to silent downtime.
Traditional CCTV systems provide no proactive warning when cameras go offline. Whether caused by a failed power adapter, loose RJ45 connector, or network switch reboot, Camtil verifies your cameras around the clock.
Every camera is tested every 35 to 60 seconds across RTSP and network connectivity. The system uses intelligent two-strike debounce confirmation to eliminate transient false alarms while catching real dropouts in under a minute.
Receive Instant Downtime Alert on Camtil Mobile App and prioritized email alerts. Each notification specifies the exact Camera ID, building, floor, and outage start time.
Every morning at your preferred time, an executive health report is sent directly to your email. The digest features a color-coded status breakdown (UP, DOWN, UNCONFIGURED) with exact duration timestamps.
When a camera drops, Camtil doesn't just email you — it automatically generates a digital service ticket and dispatches it directly to your registered local CCTV maintenance contractor with device IP, location, and outage details.